SPECTA FOR MOBILITY

SPECTA™ FOR MOBILITY is our analytics product for the mobile operators. It brings in unparalled advantages to key business functions like marketing, customer service and network through actionable insights.

Real Time
Analytics
Network
Analytics
Revenue
Enhancement
Predictive
Analytics
Customer
Analytics
Modular and
Scalable
Technology

Product Highlights

Our core team has lived through the challenges of Mobile Operators for more than three decades. All that learnings have gone into creating the product SPECTA™ FOR MOBILITY. The robust, feature rich product would help you in achieving the key business goals and keep the business one step ahead of competition.

Product Features

SPECTA™ FOR MOBILITY is a new age, high performance, analytics product that offers multi dimensional insights for targeted and quick action. It ingests and enriches mutliple data sources for delivering ready to use and cutomizable Use Cases.

Real Time
Dashboard

Streaming analytics engine offers real time display of performance KPIs for immediate visibility and rapid action.

Cross Tabbed
Reports

The SPECTA™ FOR MOBILITY product has unique capability of harnessing multiple use cases to produce singular actionable output/ insight.

Usage & Retention
Analytics

The Product empowers business teams with detailed analytics on overall usage trends, variations, usage across different applications, segments and robust churn predictive and prescriptive model.

Ready To
Go Cases

SPECTA™ FOR MOBILITY comes with more than 40+ ready-to-go Use Cases for all business functions of Customer Service Providers that helps in quick deployment and faster Return on Investment (ROI).

Analytics Driven
Preemptive Network
Operations

Product is made to demarcate the problem quickly, improve efficiency, reduce operational costs and increase customer experience by powerful Predictive and Prescriptive Analytics.

Detalied
Customer Profiling

SPECTA™ FOR MOBILITY product captures 360 Degree view of the customer on various parameters like experience, usage, devices, browsing habits, content preferences, location and many more for key business decisions.

Rich
Visualization

SPECTA™ FOR MOBILITY offers visually appealing, responsive and customisable data sets that enriches user experience and empower them to take out meaningful data from the UI without running backend queries.

AI/ML
Driven Insights

Built by an experienced team of Domain Experts and Data Scientists to deliver Predictive and Prescriptive Insights for Network, Customer Experience and Marketing Teams.

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Smart Network
Planning

SPECTA™ FOR MOBILITY is also about helping make SMART NETWORKS. The product is designed to help CSPs make smarter decisions on Network Site Planning and Capacity Augmentation by combining conventional planning methods with SPECTA™’s analytics driven outputs.

Product Benefits

Our product SPECTA™ FOR MOBILITY offers multi-fold benefits to various functions Of Mobile Operator. It enables Marketing, Customer Care and Network Team with granular insights.

Marketing
  • Data driven approach for enhancing
    up-selling and cross-selling opportunities for generating additional revenue
  • Usage and Content based customer segmentation enables highly targeted campaigns
  • Leverage Digital Service model like Data as a Service (D-A-A-S) for engagement and additional revenue channel
  • Multidimensional insights across experience, Device, usage, speed, content preferences, location and many more for quick actions
Customer
Experience
Insights
  • Customer Experience index for each customer
  • Real view on network experience enabling effective resolution of customer complaint
  • Predictive view of degraded service for proactive response
  • Co-related view of customer experience with usage, speed, content preferences, device, location, Radio Network (3G/4G) and many more
Network
  • Predictive Capacity Planning
  • Analytics driven pre-emptive operations
  • Predictive Fault Incidents
  • Signaling based insights
  • Smart planning based on customer experience, device penetration, applications insights and data growth
  • Real-time visibility of network performance enabling quick identification and resolution of the problem